SMARTIA · HUMAN PERFORMANCE INTELLIGENCE

Turn human intelligence into organizational performance.

You may already have the right people. The question is whether your organization enables them to perform as one system.

Diagnose the performance gap. Change the operating pattern. Measure what changed.

31 yearscombined group-work experience
3,000+participants in studied groups
4,000+direct group-contact hours

When does SMARTIA make sense?

When capable people are producing less than their combined potential.

⇄ Teams or functions struggle to work across boundaries.
! The same conflicts and execution problems keep returning.
∑ You have expertise — but it is not translating into performance.
△ You are entering growth, transformation, restructuring or integration.

Choose your starting point

SCAN = find the performance gap.
SHIFT = change what is causing it.

You know something is wrong — but not exactly why

SMARTIA SCAN

Identify where human performance is getting lost and what is driving the problem.

3–5 weeks
See SCAN ↓
You know what must change — now make it happen

SMARTIA SHIFT

Turn insight into targeted organizational change and measure the result.

8–12 weeks
See SHIFT ↓
Unclear root cause? Start with SCAN.    |    Clear problem, change required? Start with SHIFT.

Experience across organizations and sectors

Corporate · Institutional · International

Professional experience
Professional experience
Professional experience
Professional experience
Professional experience
Professional experience
Professional experience
Professional experience
Professional experience
Professional experience

Where performance is created — or lost

HUMAN
INTELLIGENCE
CULTURAL
PATTERNS & NORMS
ALIGNMENT &
COLLABORATION
ORGANIZATIONAL
PERFORMANCE
BUSINESS
RESULTS

Talent alone does not create performance. What matters is how intelligence is configured into a functioning organizational system.

Sustained performance impact

Impact Time
SMARTIA Conventional training
SMARTIA SCAN

Find where performance is getting lost.

SCAN identifies the organizational patterns, norms and relationships that prevent capable people from converting their intelligence into coordinated performance.

3–5 weeks typical engagement
01 · DATA See the system

Review relevant organizational data, performance signals and operating context.

02 · INSIGHT Find the root cause

Targeted interviews reveal patterns, norms, relationships and decision dynamics.

03 · DECISION Know what to do next

Executive diagnosis, priorities and a focused 90-day direction.

You leave with: a clear executive view of where performance is being lost, why it is happening, and what deserves leadership attention first.
SMARTIA SHIFT

Turn insight into operating change.

SHIFT targets the specific organizational patterns that are limiting execution, collaboration and performance — then measures what changed.

8–12 weeks typical engagement
01 · FOCUS Target the leverage points

Identify the operating, leadership or collaboration patterns with the greatest performance impact.

02 · CHANGE Change the pattern

Apply targeted interventions built around the organization's actual operating reality.

03 · MEASURE Verify what changed

Reassess agreed indicators and operating behavior to determine what improved and what comes next.

You leave with: more than a report. The objective is observable change in how the organization works — and evidence of what changed.

Experience behind the method

31 years
cumulative group-work experience
3,000+
participants across studied groups
4,000+
direct contact hours with groups
SCIENCE · CULTURE · METHOD
↓
HUMAN PERFORMANCE INTELLIGENCE
? Questions before you decide? Get the short answers ↓

Get more performance from the human intelligence you already have.

The issue is not only who is in the organization. It is how effectively their intelligence works together.

Executive FAQ

Short answers to the questions leaders usually need before deciding whether SMARTIA is the right next step.

I. Getting started

Yes. The initial online or in-person conversation is complimentary. Its purpose is to clarify the business situation, the performance issue and whether SMARTIA is the right fit.

If you know performance is being lost but do not yet know the root cause, start with SCAN. If the problem and direction are already clear and execution is the priority, start with SHIFT.

SMARTIA SCAN typically takes 3–5 weeks. SMARTIA SHIFT typically runs 8–12 weeks. Scope depends on organizational size, the unit involved and the business issue.

II. Scope

SMARTIA is primarily designed for organizations with 10 or more employees. The scope can include a defined organizational cross-section, a business unit, a team or a leader in organizational context.

No. The focus can be a business unit, project team, leadership group, cross-functional interface or one specific performance problem.

Yes — but not as an isolated personality assessment. The executive is examined in the context of the organizational system: relationships, norms, decisions and operating patterns.

III. Approach

No. SMARTIA does not begin with a predefined training curriculum. It begins with your organization's data, operating reality, relationships, cultural patterns and norms. The intervention follows the evidence.

Only when they serve a diagnostic or change objective. Artistic methods can make hidden cultural patterns, shared meanings and relationship dynamics easier to observe. They are tools — not the product.

Neutral Space Method© is part of the SMARTIA methodological toolkit. It creates a context in which habitual roles and organizational routines can be temporarily loosened, allowing different patterns to become visible.

The methodological description has been registered in Hungary's voluntary registry of intellectual works since 2021.

IV. Data & measurement

Depending on the engagement, the analysis may combine organizational data, survey information, qualitative interviews, operating observations and other relevant internal evidence.

Yes. Measurement is built into SMARTIA SHIFT. We reassess the targeted operating areas to determine what changed and what that change means for the organization.

V. Who is behind SMARTIA?

SMARTIA is built on the multidisciplinary research and applied methodology of Dr. Mária Keresztes.

Its scientific foundation includes economics, social psychology, anthropology and the humanities. Its applied toolkit includes data analysis, qualitative research, cultural pattern analysis, artistic methods and Neutral Space Method©.

The thinking behind SMARTIA →

VI. Next step

Start with a short executive conversation. We clarify the business issue, desired outcome and whether SCAN, SHIFT or another approach is the right next step.

Start the conversation →

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